Nuance will no longer provide updates for the Software after ”. Via a press release, Nuance stated: “Dragon Professional Individual for Mac is being discontinued effective and will no longer be available for purchase…Customers who have purchased Dragon Professional Individual for Mac version 6 (“Software”) benefit from a perpetual license to the Software and may continue using the Software. Dragon Professional Individual 6 has been discontinued with immediate effect there will be no updates to the existing software and no further versions produced. ![]() In a move that is likely to anger and dismay Mac users, Nuance has dropped a bombshell. Please read the updates at the bottom of this post and in the comments below for up-to-date info on this topic. Forums and support shows this isn't fixed and the Devs/Community manager reinforce this isn't a problem when it has existed for several years - as reported by myself and several other users.Looks like this dude’s been busy lately first NaturallySpeaking 13, now Dragon for Mac. It only learns by text file and even with importing a text file it doesn't properly learn. I purchased pro because they advertised improved functionality and more features, but the features don't work. Developers have mentioned this is a feature. It goes inactive after receiving no voice commands after 30 seconds. It stops recognizing any command input the moment it goes "inactive" once. It word or name alias does not function at all Customer support for this problem only deflects with the excuse "Our program 100% knows everything" The program does not recognize accents of any kind. That is literally the only good thing I can pull from this product. ZERO support, Does not come close to the advertised functionality, and any user rating this product above a 3 is part of the company or only uses it to dictate onto a notepad. But if it worked I would not care.Ĭomments: The program has far too many bugs. Not that it matters, but the user interface is ugly. I have an Australian accent, but I speak at many international conferences and people comment how clear my accent is. And it usually gets the punctuation wrong - there may be operator error, but if you dictate "the cat likes dogs, and fish like food" you will either get ".dogs, and. ![]() But often what you see in Word and what is in the Braina window are different! If you are quick enough you can manually copy the text, but it disappears after a moment. You may not be aware that Braina opens a window where it types what you say, it seems to think about it for a moment, and then it copies the text to the open application (e.g. You can dictate long sentences to Braina and the text it copies to the application does not include everything you said. It is disappointing for a lot of reasons, but at least it works. I really don't like having to do this, but people need to be warned about products like this. I have tried, but it wastes more time than it saves. I can run it with other applications open - Dragon drags the computer performance down. It takes fewer computer resources than Dragon. ![]() I say that not to brag but to emphasize "It's not me, it's you." The free dictation tool built in to Microsoft Word worked better than this product.Ĭomments: None - it does not work as it should I do not have a strong accent, and I speak clearly and distinctly due to years of competitive speech and debate, with multiple speaker awards, including first place speaker at a national collegiate tournament. None of the mic options allowed me to dictate with any measure of precision. I tried with three different microphones: my laptop's built-in mic (which would have been most convenient), a relatively cheap headset (which is the most comfortable one I have), and a high-end gaming headset (which I would have expected to work the best). But the deal breaker to me was the quality of dictation. The dashboard interface looked outdated-like something from the late nineties-and was complicated to learn. The software was compatible with MS Word's comment feature (I could dictate into comment bubbles). Yuck! The customer service was also terrible, with slow response times to email and blunt, unfriendly replies. That means it cost me $23.99 to try out a clunky, outdated, and functionally useless software for half a day. ![]() You only get 88 percent of your investment back. It's on me for not reading the fine print, but be warned: This is NOT a true money-back guarantee. Comments: The money-back guarantee is very difficult to find on the website-I actually never saw the details of it until I emailed customer support to ask.
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